CONTENTS
COVER STORY
Refreshing purpose
The John Lewis Partnership embarked on the biggest listening exercise in its 125-year-old life as it sought to find what its purpose should stand for today.
EMPLOYEE ENGAGEMENT
EY GAMIFICATION
Announcing a new strategic vision for an organisation is the easy part, but how do you then assess whether it has landed with 365,000 colleagues across 150 countries?
SUSTAINABILITY
Linking remuneration to ESG
As more companies link executive salaries to ESG performance, Andrew Cave examines the challenges posed by such a move.
SUSTAINABILITY
COUTTS NOW STARTS WITH B
The UK’s oldest private bank is now a registered B Corp and has committed to a journey of improvement.
SUSTAINABILITY
MEASURING YOUR INDIVIDUAL IMPACT
Helen Dunne discovers Pawprint, a new app that educates employees on their personal carbon footprint.
CRISIS MANAGEMENT
REBUFFING A CYBER ATTACK
Housing association Bromford took drastic action to ensure its systems remained secure after an unexpected cyber attack.
PUBLIC RELATIONS
new scalable storytelling
RELX has transformed its owned media strategy and regained editorial control over its corporate narrative.
STRATEGIC COMMUNICATIONS
ON HER MAJESTY'S SERVICE
Operation London Bridge may have been well rehearsed, but putting theory into practice is never plain sailing
STRATEGIC COMMUNICATIONS
Powering the UK’s vital connections
How Liberty Global used ‘science’ to engage with influencers and tell its story.
MEDIA RELATIONS
ACCENTURE'S WINNING MEDIA STRATEGY
Andy Rowlands heads Accenture’s European communications, but for the past two years he has led its UK-based media relations team to victory at the CorpComms Awards.